Join Our Growing Team

📍 Where: Vancouver, BC OR Calgary, AB

🎯 Learn French is looking for its superstar “Student Success Operations Coordinator”
 

Cape not included… but high energy and people skills are a must!

At Learn French, our mission is simple: help our students speak French with confidence, joy, and a certain je ne sais quoi. We’ve become Vancouver’s go-to school for French learning and TEF exam prep—and we’re growing fast across Canada, including Calgary.

Your role? We’re looking for someone organized, creative, and empathetic! A true multitasker who can wear different hats around the school. 

First and foremost, your role will be to connect with future students, understand their goals, and match them with the right program. Then, ensure everything after the registration of the students is seamless: smooth onboarding, happy students, and well-organized classes. Think of yourself as both a growth driver and a team connector.

We LOVE working with people who:

• Thrive on building relationships
• Can sell French program and advise students with warmth, empathy, and confidence. We deeply care about our student journey and want to offer the best classes so they progress faster based on their needs and suceed.
• Are organized, proactive, and ready to take ownership of results.
• Pay attention to details and is always looking for ways to improve processes. Add the word “PURPLE” after your name on Typeform (this is just to check your attention to details)

Your missions:

• Drive student enrollments through calls, meetings, events, and follow-ups.
• Understand student needs and recommend the perfect course.
• Track leads, sales, and conversions (we love Airtable for that).
• Coordinate schedules with teachers and ensure smooth onboarding for new students.
• If you are fluent in French, join our French Teacher Academy to be trained to teach French occasionally (6-8 hours/week) to stay close to the student experience; 
• Organize regular events to grow our community.
• Spot opportunities to improve processes and keep operations running efficiently.

Your profile:

• Fluent in French for teaching; or B2+ level and familiar with our program French Transformation.
• Strong communication, persuasion, and relationship-building skills.
• Organized, self-motivated, and results-driven.
• Comfortable with CRM tools, WhatsApp, and digital platforms like Teachable.
• Operating hours: 40 hours a week Monday to Friday (No weekend)
• Flexible for occasional evening events (Once a month on Friday 5-9pm)
• Flexible hours for teaching events (Twice a week on Monday/Wednesday or Tuesday/Thursday 5.30-8.30pm)
• Experience in Customer success  (bonus if it’s in education or language learning).

Total Compensation: 50,000 – 67,000$ in your first year.

– Salary: $50,000 / year
– Bonus: + up to 35% annual bonus tied to performance and company growth paid quarterly, achievable and reviewed yearly.
– Hybrid: 3 days from the office + 2 days from home
– 2-week holidays + The school is closed between December 24th and January 1st included.
– 4 weeks of fully Remote work per calendar year after one year.
– Complimentary Access to our French programs “French Transformation”, “Boost My TEF” and “French Teacher Academy”

Hiring process: Apply here via our Form 

If you are selected, the hiring process follows the 3 steps:

1. First interview with Aurélie, our Growth Operations Director.
2. Second interview with Lea, the school’s founder.
3. Invitation for a Paid one-week full time internship in September.
4. If you are selected the position starting date is flexible betwen mid september and Early October.

💌 If you’re ready to contribute to growing our school,delight students, and keep our operations running like a well-tuned engine, we can’t wait to meet you!