Privacy Policy

At Learn French Canada, we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Personal Information We Collect

We may collect personal information such as:

  • Your name, email address, and contact details

  • Payment information

  • Language level, goals, and feedback (for educational purposes)

  • Any other information you voluntarily provide when you register, communicate with us, or use our services

2. Why We Collect Your Information

We collect your information to:

  • Provide and manage our educational services

  • Communicate with you about your classes, schedules, and updates

  • Process payments and issue receipts

  • Improve our offerings and customer experience

  • Meet legal and regulatory requirements

3. Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this policy. You may withdraw your consent at any time by contacting us.

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers (e.g., payment processors or educational platforms) who assist us in delivering our services, provided they also comply with applicable privacy laws.

5. How We Protect Your Information

We use physical, organizational, and technological safeguards to protect your personal information against loss, theft, and unauthorized access.

6. Access and Correction

You have the right to request access to your personal information, or to request a correction if it is inaccurate. We will respond within the legal time frame (typically 30 days).

7. Contact Us

If you have questions, requests, or concerns about your personal information or this policy, please contact:

Privacy Officer
Lea Granado
Learn French Canada
Email: info@learnfrenchinvancouver.com